Due to the World Trade Center disaster, telephone services for the entire New York downtown area have been disrupted. While service has been restored to Atlantis Health Plan's main number, calls placed to our toll-free numbers will not complete properly. The affected toll-free numbers are our 24/7 Medical Hotline (866-632-3847) and our Member Services number (877-632-7747).

Callers who need Member Services assistance should call our main number, 212-747-0877 and ask to speak to a member services representative. We will continue to do our best to handle your questions courteously and expeditiously.

Please bear with us during these difficult times.

Information forthcoming