Due to the World Trade Center disaster, telephone services for the entire New York downtown area have been disrupted. While service has been restored to Atlantis Health Plan's main number, calls placed to our toll-free numbers will not complete properly. The affected toll-free numbers are our 24/7 Medical Hotline (866-632-3847) and our Member Services number (877-632-7747).

Callers who need Member Services assistance should call our main number, 212-747-0877 and ask to speak to a member services representative. We will continue to do our best to handle your questions courteously and expeditiously.

Please bear with us during these difficult times.

To contact Atlantis Health Plan, please call us at 212-747-0877 or fax us at 212-747-0843.

Regular mail can be directed to us at:

Atlantis Health Plan
11 Broadway
Suite 1155
New York, NY 10004

Atlantis will reply to all emails sent to us. Please choose one of the items below.

Member-related issues
Provider-related issues
Employer-related issues
Broker-related issues
Investor-related issues