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Providers

Thank you for visiting the Provider Section of the Atlantis Health Plan (“Atlantis”) website. We continue to update the content of this section to provide you with important information on how to become an Atlantis participating provider in our network.

For general information about Atlantis, please browse our website or call us at 1-866-747-8422. We can also be reached via fax. Please fax documents to the attention of our Provider Relations Department at 646-929-9258.

Important Changes to New York State Public Health and Insurance Laws

A number of changes to the New York State Public Health and Insurance Laws were passed this year that impact health care providers who participate in Managed Care Networks. These changes are required by law and modify Atlantis Health Plan’s current Provider Manual and Policies and Procedures. Some of these laws impact timeframes for filing, claims reconsideration, coordination of benefits, and credentialing. To view the notice, click on the link below:

Notice – Regulatory Update for Providers

St. Vincent’s Catholic Medical Centers, Manhattan

As of April 30, 2010, St. Vincent’s Catholic Medical Centers’ (SVCMC) inpatient services are no longer available. Some outpatient services may still be available at SVCMC. To find out which outpatient services are available, please contact our Member Services Department at 866-747-8422 or SVCMC at 212-604-7000.

The hospitals that continue to participate with Atlantis can be found on the provider search: http://www.atlantishp.com/search/index.asp

Remember, if a member needs emergency care, they can go to any hospital.

If you have an Atlantis member who is currently in an ongoing course of treatment, who has been scheduled for a procedure/admission or who has entered the second trimester of pregnancy, please call Atlantis Member Services toll-free at 866-747-8422 for assistance in making alternative arrangements.